Seadust Cancun Family Resort, Cancun ~ Reviews, Room Choices & Prices 2025

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About the Resort

Boulevard Kululcan Km 17 Lote 52 04, Cancun, Mexico, 77500

Seadust Cancun Family Resort is a vibrant destination situated in Mexico's stunning Zona Hotelera. It boasts an impressive array of amenities, including a complete all-inclusive service and a scenic beachfront setting. The resort combines a family-friendly atmosphere with luxurious features, making it suitable for various guest preferences. Its proximity to cultural landmarks like Chichen Itzá adds to its appeal, creating a perfect blend of relaxation and exploration.

Location

Located just 15 minutes from Cancun International Airport, Seadust Cancun Family Resort is ideally positioned for easy access to a variety of local attractions. The resort is within a short drive of cultural sites like the Mayan Museum and popular entertainment zones. Its beachfront location on the Nichupté Lagoon enhances the resort’s appeal, offering a serene environment complemented by the turquoise waters of the Caribbean.

Rooms

The resort features spacious accommodations, providing a variety of suite options, including those with oceanfront terraces, outdoor Jacuzzis, and comfortable king or double beds. Each suite is equipped with modern amenities such as flat-screen TVs, minibars, and air conditioning, designed for guest comfort. Most rooms offer stunning views, with many featuring balconies to enhance the sea view experience.

Eat & Drink

Seadust Cancun Family Resort offers an extensive selection of cuisines across ten onsite restaurants, featuring traditional à la carte dishes, Italian specialties, and fresh sushi. Signature dishes include wood-fired lasagna and an array of gourmet cheeses at the elegant bar. Guests can enjoy a creative menu of savory appetizers, salads, and decadent desserts made in-house, ensuring a delightful dining experience at every meal.

Leisure & Business

The resort features diverse recreational activities, including swimming pools, zip lines, water sports, and a complete water park for children. Guests also have access to The Spa at Seadust, which offers a variety of pampering treatments alongside ocean views. Evening entertainment features theaters and shows tailored to families, creating engaging experiences throughout the day and night.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Family Suite two double beds

Max:

3 persons

55 m²

Bed options:

3 Single beds

Shower

Coffee machine

room details

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Luxury Suite One King Bed

Max:

3 persons

55 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Luxury Suite Two Double Beds

Max:

2 persons

55 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Cancun 12.3 km

Airports

Cancun (CUN) 15.6 km

Isla Mujeres (ISJ) 34.4 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Tennis court
Golf course
Billiard tables
Table tennis

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Beauty treatment
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Boulevard Kululcan Km 17 Lote 52 04, Cancun, Mexico, 77500

Map view

street view

Boulevard Kululcan Km 17 Lote 52 04, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

910 m

Beach

Playa Delfines

1.1 km

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1.2 km

EL REY ruins

1.2 km

Blvd Kukulcán Km 16.5

San Miguelito

1.4 km

Museum

MUSA Underwater Museum

620 m

Golf Course

Golf Club

620 m

Blvd. Kukulcan

Iberostar Cancun Golf Course

840 m

Mirador playa delfines

780 m

Museum

Parque Maya Cancun

780 m

Cancun sign

800 m

Blvd. Kukulcan

Golf with a view

840 m

View Point

920 m

Event hall

Oasis Arena

1.1 km

Aquaworld

1.7 km

BLVD Kukulkan KM 6.5

Extreme Games Cancun

1.9 km

Blvd. Kukulcan

Dolphinaris Cancun

2.7 km

Beach

Playa Ballenas

2.6 km

Cancun Golf Club at Pok Ta Pok

2.6 km

Beach

Playa - Beach

2.6 km

Night club

H Roof

2.8 km

CancunMexico

Avenida Kukulkan

4.0 km

Backstage Theatre

3.5 km

Mall

Luxury Avenue

3.8 km

Beach

Royal Beach Club

3.5 km

Museum

Museo Subacuatico de Arte

3.9 km

Beach

3.6 km

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

4.0 km

Beach

Playa Marlin

4.1 km

Nearby

San Miguelito Archeological Site

300 m

Restaurants

El Conquistador

610 m

Kukulcan Boulevard Km 17.5 L 49 Hotel Zone

Cayo Largo Restaurant

620 m

Kukulcan Boulevard 17. 5 km Royal Islander Hotel

Captain's Cove

950 m

Blvd Kukulkan Km 16. 5

Restaurante Condimento

1.1 km

Retorno Gucumatz Lote 49

Spices Restaurant

790 m

Boulevard Kukulcan Km. 17

Galeon Columbus

790 m

Blvd Kukulcan 16.6

Sunset Bar

790 m

Boulevard Kukulcan km 20 at Westin Resort & Spa

Terranostra

790 m

Boulevard Kukulcan Km 21

Xkat-Ik

870 m

Kukulcan Km 16. 2 Across from the Mayan Museum

LA Vista

1.0 km

Blvd Kulkulcan L 48 Km In the Omni Hotel

Reviews and Ratings

Feedback from previous guests about their experience. <br />

68%

liked the resort and would come back

6.8/10

Nice

Rooms

5.5

Location

9.0

Service

8.1

Dining

5.4

4.5/5 based on 5010 reviews

#55 of 269 hotels in Cancun based on Tripadvisor

Andy

United Kingdom, January 2025

7.8/10

I had a decent stay at the hotel, which has a great location with beautiful views and a spacious beach area, perfect for families. The rooms were quite nice, and the staff was friendly and attentive, although the dining options left something to be desired. Overall, it offers good value for money, but improvements in the dining experience would make it even better.

Rooms

8.0

The rooms were nice and offered plenty of space, allowing fresh air to flow in from outdoors.

Service

9.0

The service was warm and welcoming; the staff was always polite and ready to help with anything we needed.

Location

10.0

The hotel has an excellent location with stunning views right in front of the beach, making it a fantastic spot for families.

Dining

5.0

Unfortunately, the dining experience was a bit of a letdown as the breakfast options were repetitive and not very appetizing.

Facilities

7.0

The facilities, including the pool and beach areas, were quite spacious and enjoyable, although there were times when the restaurants felt understaffed.

Chester

United States, January 2025

7.2/10

I had a mixed experience at this hotel. The location was fantastic with beautiful views and a fun family infinity pool, which made it a great place to unwind. However, the room was filthy with hair in the sinks and tubs, making it hard to feel comfortable. The service was good and the staff were friendly and helpful, but the overall cleanliness of the room was a huge letdown.

Rooms

5.0

The room was spacious with a balcony overlooking the sea, but unfortunately it was filthy, with hair in the sinks and tubs, which was really gross and forced us to leave immediately.

Service

9.0

The service was wonderful; the staff was happy, helpful, and provided great support, including room service and tour assistance.

Location

10.0

The location was great, right by a beautiful beach and a fun family infinity pool, making it easy to relax at the end of the day.

Dining

7.0

There were so many delicious options for dining, which was open most of the day for breakfast, lunch, and dinner. However, some items like the omelettes and eggs Benedict were not up to par, indicating some bad planning.

Facilities

8.0

The facilities were impressive with a beautiful view and ample amenities. The pool area was particularly enjoyable for families.

Frances

United States, December 2024

6.8/10

The hotel has a beautiful setting right by the pool and a lovely beach, making it great for families. The rooms were clean, but definitely showed signs of age. The service was friendly, although I had some trouble getting answers when I called for assistance. Overall, it’s a good choice for the location and value, but some updates would really help enhance the experience.

Rooms

6.0

The rooms were clean, but they were quite old and rusted, which wasn't ideal.

Service

7.0

The staff was incredibly kind and gentle, and the cleaning was meticulous. However, I was called repeatedly with no answer when I needed assistance.

Location

9.0

The location is fantastic, with a beautiful beach right by the fun family infinity pool. It was also conveniently located close to the airport, making travel easy.

Dining

5.0

The dining options were varied, but the breakfast could definitely be improved. The selection felt poorly planned, as some dishes didn't taste right and could use simpler options.

Facilities

7.0

The facilities were nice, especially the pool area, but the overall experience felt dated.

Stella

United Kingdom, November 2024

7.4/10

The hotel offers spacious rooms with amazing views, perfect for families. The staff is incredibly friendly and accommodating, ensuring a comfortable stay. However, the jacuzzi was quite slow to fill, and the dining options for breakfast could use improvement. Overall, it's a good place to unwind and enjoy quality family time, but some facilities need attention.

Rooms

8.0

The rooms were spacious, featuring a jacuzzi and a balcony with stunning views. They accommodated my husband, son, and me comfortably.

Service

9.0

The staff was very friendly and went out of their way to ensure we were happy, even bringing us pancakes and waffles every morning.

Location

9.0

The location had beautiful views and was a great spot to relax at the end of the day, perfect for families.

Dining

5.0

The dining options at breakfast had some hits and misses; the hard sausages and omelettes were disappointing.

Facilities

6.0

The amenities were decent, but the jacuzzi filling time was frustrating. A better pool area would improve the experience.

Oliver

United Kingdom, November 2024

6.2/10

My stay at the hotel had its ups and downs. On the positive side, the staff were incredibly friendly and helpful, especially at the kids club and pool, and the location near a beautiful beach is a real highlight. However, the rooms left much to be desired, as they were not as clean as expected, prompting us to leave without even staying the night. Overall, there were enjoyable aspects but definitely room for improvement.

Rooms

5.0

The rooms lacked bathtubs, which made it difficult for bathing our girls. Our suite had a nice view, but we found hair left in the sinks and tubs, which was really disappointing.

Service

9.0

The staff were warm and welcoming, always ready to help when asked. Big shout out to Jarvin at breakfast; he made our mornings so much better with his friendly attitude.

Location

7.0

The hotel is situated in a great area right on the beach, which was perfect for unwinding after a long day of activities. However, the beach itself was full of marine seaweed, which dampened the experience a bit.

Dining

5.0

Dining options were somewhat mixed. The buffet offered a good variety, but some dishes just didn’t taste right, like the sausages and omelets, which could’ve been simpler and better planned.

Facilities

7.0

The amenities, including the family infinity pool, were great for relaxation and fun, but the overall maintenance could be improved.

Katie

United Kingdom, October 2024

6.4/10

My stay at the hotel was quite mixed. On one hand, the location is absolutely stunning with a beautiful view of the lagoon and direct beach access. However, the service left much to be desired, as I found the staff to be rather unkind and not very welcoming. The rooms were spacious with a nice balcony, but they were not as clean or comfy as I had hoped. Overall, while the amenities and views were great, the service really detracted from the experience.

Rooms

6.0

The rooms were spacious with a fantastic view of the lagoon, but unfortunately, they were not very clean and the beds weren’t comfortable.

Service

5.0

I found the staff to be rude and unkind, which was a real downside to my stay.

Location

9.0

The location was impressive and offered a beautiful beach right by the family-friendly pool, making it a great place to unwind.

Dining

6.0

The dining options were okay, but they were the same every day unless you ventured to a themed restaurant, which was a bit monotonous.

Facilities

7.0

The facilities were nice with a beautiful pool area, but the overall cleanliness could be improved.

Ralph

United States, September 2024

7.6/10

The hotel is situated right by a beautiful beach and a fun family pool, which was a highlight for us. However, our room was a bit outdated and didn’t match the pictures we saw online. The staff were incredibly friendly and attentive, but the dining options could definitely use some improvement. Overall, it was a decent stay for the price we paid, but there were a few drawbacks that kept it from being perfect.

Rooms

6.0

The room we stayed in was old and didn’t quite match the pictures from the booking site. It felt a bit rusty and could use some updates.

Service

9.0

The service was top-notch. The staff were courteous and went out of their way to assist us, even tracking us down to show us a menu for a lobster dinner.

Location

10.0

The location was fantastic with a beautiful beach right next to a fun family infinity pool. It felt spacious and was never too crowded.

Dining

5.0

Dining was hit or miss. Most meals were generally good, but some breakfast items like the eggs Benedict and sausages were disappointing and not very appealing.

Facilities

8.0

The amenities, especially the pool area, were great for families. We really enjoyed the space and how well-maintained it was.

Frederick

United Kingdom, August 2024

8.0/10

I enjoyed my stay at this hotel, especially thanks to its great location near the beach and the spacious pool area. The rooms were comfortable, but unfortunately, they weren't clean at check-in. The friendly staff made the experience pleasant, and while the dining was generally good, breakfast could use some improvement. Overall, it's a good value for money, but there's room for enhancement in cleanliness.

Rooms

7.0

The rooms were nice and comfortable, though mine was not clean when I checked in.

Service

10.0

The staff was absolutely awesome—everyone I encountered was friendly and professional, always checking to see if we needed anything.

Location

9.0

The location had a beautiful view and was right by a fun family infinity pool, making it ideal for families.

Dining

6.0

Dining was generally good, but breakfast options were repetitive, and something simpler might be better.

Facilities

8.0

The facilities were nice, with a spacious and not overcrowded pool area. However, it could use more variety in the dining options.

Jimmy

United States, August 2024

7.0/10

I had a pretty decent stay at this hotel. The location was picturesque, right in front of the beach, and the staff was incredibly friendly and eager to help. However, I found the dining experience lacking, particularly during breakfast, which could really use some more variety. The overall ambiance felt a bit sterile, and I wish there were more personalized touches in the dining area.

Rooms

7.0

The rooms were very clean, but they felt a bit soulless, similar to a large canteen.

Service

9.0

The staff was warm and welcoming, especially Jarvin during breakfast, who really went out of his way to ensure we were taken care of.

Location

8.0

The location was impressive, right in front of the beach, but there was a bit of marine seaweed present.

Dining

5.0

Dining options were a letdown, with some dishes not meeting expectations and poor planning evident in breakfast choices.

Facilities

6.0

The facilities were decent, but they seemed to show their age and could use some updates.

Jeffrey

United States, July 2024

5.8/10

The hotel has a great location overlooking a beautiful beach, which made it perfect for relaxation. However, the rooms were old and not very clean, which was quite disappointing. The service was friendly, although sometimes felt a bit overwhelmed. Dining options were lacking in quality, especially for breakfast, which could definitely be improved.

Rooms

5.0

The rooms were quite old and did not match the pictures seen during booking. There was filthy hair in the sinks, which was really off-putting. We actually ended up leaving and didn't even sleep there because it was so gross.

Service

7.0

The staff was courteous and always willing to help, but they had sad expressions which made the atmosphere a bit heavy. They handled stress well even when the lines were long.

Location

9.0

The hotel's location was fantastic, right by a beautiful beach and near a family-friendly infinity pool. It was a great place to unwind after a long day.

Dining

5.0

The breakfast options were not great, with hard sausages and poorly prepared omelettes. It felt like it could have been better planned. However, the dinner meals were generally good, especially the steaks.

Facilities

6.0

The facilities were a bit dated but generally clean. There were some fun activities available, like board games and an Xbox at the mini golf course.